by Michael | Dec 15, 2021 | Communication Skills
It’s date night. You’ve organized the babysitter, booked a table, and left work early to get to the restaurant on time. Then, your partner is thirty minutes late. How do you ensure this doesn’t happen next time, without causing a huge scene and ruining the date...
by Michael | Dec 15, 2020 | Communication Skills
It started innocently enough—but what should have been an easy conversation about our weekend plans turned into a difficult one. The resulting discussion was a good reminder of how emotions affect communication. In particular, it highlighted why it’s necessary to have...
by Michael | Jul 7, 2018 | Communication Skills
An apology is something that we all like to receive but most of us find difficult to give. And, giving an apology well will help restore a relationship, while other ways can sound empty and insincere. Maybe that’s why it seems like a good, effective apology is so...
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