It’s date night. You’ve organized the babysitter, booked a table, and left work early to get to the restaurant on time. Then, your partner is thirty minutes late. How do you ensure this doesn’t happen next time, without causing a huge scene and ruining the date...
It started innocently enough—but what should have been an easy conversation about our weekend plans turned into a difficult one. The resulting discussion was a good reminder of how emotions affect communication. In particular, it highlighted why it’s necessary to have...
An apology is something that we all like to receive but most of us find difficult to give. And, giving an apology well will help restore a relationship, while other ways can sound empty and insincere. Maybe that’s why it seems like a good, effective apology is so...
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