Have you ever found yourself in a tense situation where you weren’t sure what to say? Or worse, you said or did the wrong thing, then later, you want to kick yourself for your poor response. How can we do better? The answer is preparation. Responding well in...
Only the weak are cruel. Gentleness can only be expected from the strong. – Leo Buscaglia The other day, my wife Lynn and I were walking through a parking lot. As we came to a place where we needed to turn to get to our car, Lynn continued walking straight....
We’ve all experienced those stressful situations where someone comes at us with both barrels blazing. Their aggressive words are upsetting—maybe even scary! Nonviolent communication is one of the best techniques I’ve seen to handle these potential conflicts. In my...
What if there was a way to communicate without making the listener defensive, while also improving our chances of getting our needs met? I’ll bet you’d be interested—I know I was! That’s the promise of a system of talking and listening developed by Marshall Rosenberg...
Nick and Lauren were at an impasse. Whenever they discussed topics they disagreed on, the conversation quickly disintegrated into an argument, each talking over the other. Their marriage counselor recommended they both invest some time into improving their listening...
Tiffany and Ryan were at an impasse. Tiffany wanted them to sell their cute but small home and buy something bigger for their growing family. Ryan disagreed—to him, the higher mortgage payment just meant more financial stress and sacrificing other priorities like...
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